IC Collection will accept your return of unworn, unwashed and defective merchandise with the receipt and original tags attached within 30 days of purchase by mail. Please note, we can only accept online purchase returns from orders originally made on iccollection.com.

We will credit you for returns, accompanied by an original iccollection.com receipt, received within 30-days of the purchase for the price paid either in the original form of payment or as a merchandise exchange. Merchandise with more than 30-days after the purchase date, may not be returned or exchanged.

Merchandise purchased while listed as On Sale is deemed Final Sale and may not be returned or exchanged.

Final sale merchandise (merchandise listed on our Sale category) may not be returned or exchanged.

Reduced price merchandise with "Final Sale" in the description may not be returned or exchanged.

Merchandise with a reduced selling price on the date of the return that is deemed "Final Sale" may not be returned or exchanged.

If your return request is accepted you will be provided with a return label via e-mail. Once the return items are received and inspected a refund will be issued.

Have a question or comment? Use the form below to send us a message or contact us by mail at:

Store Information

Questions or Comments? Get in touch, a friendly representative is ready to assist you.

Email: retail@iccollection.com
Toll-free: 1-877-314-3553

Postal Mail:
2828 Stanford Ave,
Los Angeles, CA 90011
United States

Office Hours:
Monday to Friday: 8am - 4:30pm (PST)

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